Your safety is our priority

Features
Hygiene & Food safety
COVID-19

melon is designed with safety in mind. Here are some of the features on melon to ensure our community’s safety:

Authentic profiles

We take a number of measures to safeguard the authenticity of a melon account, like verifications, reviews and secure messaging.

Reviews

If you’re curious about what others thought of a potential guest, host, meal or experience, all you have to do is look at their reviews. Guests and hosts can only review each other after the completion of an offer, so you know the feedback you’re seeing is based on actual experiences.

Direct messaging

Our messaging feature lets you get to know a host or guest and ask questions about an offer ahead of time. After the booking is confirmed, you can use it to easily message back and forth to coordinate things like directions.

melon community

Secure payments and scam prevention

Secure payments

Our secure platform ensures your money gets to the host – that’s why we ask you to always pay through melon and never transfer money or pay someone directly.

Scam prevention

Our secure platform ensures your money gets to the host – that’s why we ask you to always pay through melon and never transfer money or pay someone directly.

Essen anbieten
melon community

We are here if you need us

Our team is always happy to help make things right. Just contact us if there’s anything you need.

melon GmbH
Martin-Luther-Straße 9, 81539 München

Öffnungszeiten: Mo. - Fr.: 10 bis 18 Uhr

support@meloncommunity.com

Uns kontaktieren

Wir benutzen Cookies, aber wir krümeln nicht 🍪

Wir nutzen Cookies um Dir die bestmögliche Nutzung unserer Webseite zu ermöglichen. Die mit Hilfe von Cookies gesammelten Daten werden zur Optimierung der Webseite genutzt. Natürlich kannst Du Deine Entscheidung jederzeit widerrufen oder ändern: Klicke einfach in der Fußzeile auf „Cookie-Einstellungen“. Weitere Informationen findest Du in der Datenschutzerklärung und im Impressum von melon.